The Luxembourg Institute of Science and Technology (LIST) is a mission-driven Research and Technology Organization (RTO) that develops advanced technologies and delivers innovative products and services to industry and society. LIST is located in the very heart of Luxembourg's new Research and Innovation Campus on the former industrial site of Esch-Belval. Given the quality of its infrastructure, its aesthetic appeal and its cultural heritage, the Campus has a strong potential for innovation, uniting university, research centres, joint laboratories, start-ups and incubators. LIST develops advanced technologies and delivers innovative products and services to industry and society. As a major engine of the diversification and growth of Luxembourg’s economy through innovation, LIST supports the deployment of a number of solutions to a wide range of sectors, including energy, IT, telecommunications, the environment, agriculture, and advanced manufacturing at the national and European level. LIST, founded in 2015 as a result of the merger between the two RTOs, Tudor and Lippmann, is under the trusteeship of the Ministry of Higher Education and Research.

BEIA Consult International  is an innovative R&D performing SME, is a key supplier for ICT solutions/services in Romania, with experience in 10000+ commercial projects since 1991. Geographically, BEIA covers the whole territory of Romania and is able to offer professional solutions, mainly for: (i) communications for companies and organizations (integrating IT&C hardware, software and networks), local telephone and data networks, (ii) communications for small offices and homes, Contact and Call Centre (iii) PCM and XDSL transmission systems, (iv) telemonitoring and radio-telemetry, (v) consultancy and implementation of applications – solutions for IT&C problems in the following domains: local and central administration, industry and agriculture, power generation, environmental protection, public health, education and culture, national defence and intelligence. Also, BEIA has experience in coordinating, participating and evaluating R&D projects (FP6, FP7, H2020, Eureka / Eurostars / ITEA / Celtic, AAL, Life+, Danube, Interreg, COST, etc.). Main activity: Other telecom activities (CAEN 6190), the most relevant ones depicted in the presentation of the company. Secondary activities: (1) Manufacturing and commercialization of electronic subassemblies, communication equipment, computers and peripheral equipment; (2) Telecommunication activities via cable and wireless networks; (3) Management (management and exploitation) of computing assets; (4) Data processing, website administration and related activities; (5) Engineering, Business and management consultancy activities; (6) Testing and technical analysis; (7) Speech and Text data collection and processing; (8) Research and development in engineering; (9) Market research and opinion polling; (10) Security services activities.

The Research Institute for Artificial Intelligence, Romanian Academy is the primary contact point and language technology partner in Romania. RACAI (ICIA in Romanian) was established in 1994 as a small research centre in AI and became an institute in 2002. It is one of the institutes of excellence of the Romanian Academy, rated as such in all annual evaluations since its founding. The institute has juridical personality and is oriented towards advanced applied research in Artificial Intelligence with a strong group in Natural Language Processing. It conducts PhD programmes within the Romanian Academy Doctoral School. The largest group at RACAI (10 persons) is doing research and development in (multilingual) natural language and speech processing. The engineers, linguists and mathematicians that are included in this group have a remarkable number of published papers (see www.racai.ro/en/publications/) all around the world and they have experience in collaboration with partners in Europe, Japan, Canada and the USA. The results obtained at RACAI in POS tagging, chunking, word alignment, parsing, word sense disambiguation, information retrieval, language learning, question answering, wordnet development, ontology based language processing and machine translation have received international recognition after being reported on at the major conferences (IJCAI, COLING, EACL, ACL, LREC, ECAI, CLEF etc.) and in journals (AI Magazine, Computers and the Humanities, International Journal on Speech Technology, Journal of Decision Support Systems, Language Resources and Evaluation, International Journal on Information and Control, etc.), and have been cited and used by numerous researchers all over the world. The NLP group of RACAI developed both state of the art language technology tools (tokenizer, automatic diacritics restoration, tagger, lemmatizer, chunker, dependency parser, sentence & word aligners, name entity recognizers and classifiers, statistical language and translation models builder, etc., see RELATE - the Romanian portal of language technologies relate.racai.ro) and reference language resources for Romanian: CoRoLa – the reference corpus for contemporary Romanian language (more than 1 billion tokens lemmatized, tagged and chunked), high quality word-embeddings, RoWordNet (aligned to Princeton Wordnet 3.0 and containing almost 60,000 synsets), the largest wordform lexicon for Romanian (Multext compliant and containing more than 1,400,000 word forms), the largest annotated parallel corpora, which includes Romanian (more than 50,000,000 lexical items, POS-tagged and lemmatized, XML encoded and XCES compliant), the full computational description of the Romanian morphology, etc. The language & speech group of RACAI has been involved in 80 research projects (46 international and 34 national – see www.racai.ro/en/research-activities/).

SupWiz Aps  is a university-spinout founded in the summer of 2017 with its headquarters in Copenhagen. The company is on a mission to disrupt customer and citizen service and support with AI omnichannel software. The SupWiz AI product suite comprises chatbots, live chat, a ticket analyser and more, and today the solutions are used by thousands of service agents and millions of end users. The client base includes municipalities, IT service companies, telcos and hosting providers. The SupWiz team consists of 20 multi-disciplinary experts (including 12 PhDs in Algorithms/ML/Statistics). Among these are world-leading experts in algorithms, AI and statistics, successful software entrepreneurs who have previously built software used by 100+ million users, five-time national champions in programming, Olympic gold medallist in mathematics and a top five contestant in Google Distributed Code Jam 2018. The team members have published multiple research papers at NIPS/STOC/FOCS/SODA; SupWiz was also nominated “Most Promising Start-Up” at the SIA 2018 (Search Industry Awards 2018), and in 2019, SupWiz was awarded the largest innovation prize by the Danish Minister of Science and Education. SupWiz’ capabilities and its chatbot solution greatly contribute to and enhance this Action. Specifically, SupWiz provides the digital service into which the eTranslation service is integrated: The chatbot platform where eChat is built, managed, and trained.